RNC in quality management: meaning and how to solve problems

RNC in quality management

Overcoming challenges and optimizing processes and results are integral to the daily lives of those in the textile industry, regardless of their position- be it operational or managerial. 

However, many recurring problems can be effectively prevented and resolved with the assistance of the RNC. This essential tool helps in quickly and efficiently identifying and addressing faults.

With this in mind, we have compiled key information on the topic and tips on utilizing the RNC to tackle quality issues. Please continue reading to learn more!

Let’s go?

What is the RNC?

RNC stands for Non-Conformity Report. In other words, this document formalizes and records all errors and changes in accordance with established standards. 

After all, non-compliance refers to any instance that does not align with the expected standards. For example:

  • Defective product;
  • Late Delivery;
  • A service carried out incorrectly;
  • Deviation from standards;
  • And more.

That is why it is commonly used in quality management processes within industrial settings when something does not meet the required standards.

The RNC identifies deviations in textile production, processes, products, or services. Thus, it serves as a fundamental tool for highlighting the strengths and weaknesses of the textile industry. 

Think of this document as a checklist that guides managers in defining the next steps. 

This approach allows the team to assess the reasons for these issues and determine the necessary actions to resolve them and prevent their recurrence in the future. Thus, the RNC is essential for maintaining the industry’s quality levels by correcting and preventing errors.

How to solve quality problems with RNC?

In an increasingly competitive and dynamic textile sector, ensuring the quality of products and services is essential for gaining a competitive edge. 

Only then will it be possible to stand out among the more than 25,300 formal production units across the country, according to Abit.

Check out these 6 tips for using the RNC intelligently and strategically in quality management!

1. Assemble your RNC

There are different ways to assemble an efficient RNC, with multiple models available. The key is to create it in a manner that facilitates follow-up. 

Therefore, it is essential to include all information you deem important, such as:

  • Description of the problem, compared with a quality standard reference;
  • Type of non-conformity (product, process, service, etc.), recurrence, urgency, and severity;
  • Analysis of possible causes and factors;
  • Corrective action plan;
  • Responsibility for execution and deadlines;
  • RNC status (open, in progress, closed).

An important tip is to establish a unique RNC identification number. This will facilitate storage and access.

Implementing a structured RNC improves quality, reduces textile waste, and increases efficiency in the workplace.

2. Record all non-conformities

It is crucial for the industry to understand what is happening, especially when situations are not unfolding as expected. Therefore, open as many non-conformities as necessary, demonstrating the maturity of the management system.

Foster a company culture where RNC is seen not as a threat but as an ally. View the individual responsible for non-compliance as an employee who needs additional training or improved collaboration, rather than perceiving them as incompetent. 

Finally, making data-driven decisions is essential to achieving good results. Therefore, having complete RNC mapping is essential for effective textile product quality management.

3. Immediate Actions: Achieving Expected Results

Another common mistake is delaying the non-compliance action plan. Intervention should be immediate and include an analysis of the cause along with the implementation of necessary corrective and preventive maintenance actions.

Especially since if multiple RNCs are recorded for the same operation, it suggests that some process is malfunctioning. 

In this case, taking action is essential for quickly restoring normalcy, thereby preventing downtime, waste, and financial losses.

4. Objectivity and clarity in the RNC report

The problem description must be clear, objective, and include as much evidence as possible. When analyzing the cause, consider all possibilities until you identify the root of the problem.

The key is to engage employees with diverse skills in identifying and solving the reasons for non-compliance.

A straightforward validation process for each stage of the RNC report is essential for optimizing the effectiveness of corrective and preventive actions.

5. Meet the established deadlines

Establish an action plan that outlines specific responsibilities and deadlines for immediate, corrective, and preventive measures. 

It is worth noting that the actions arising from an RNC must be managed efficiently and with realistic deadlines. If any deadlines are missed, document the reason for the delay and keep the report status up to date.

6. Assess the effectiveness of the corrective action implemented

Finally, a non-conformity record should only be closed after demonstrating the effectiveness of its corrective or preventive action. 

Next, assess the situation for a period, and if there are no recurrences, close the RNC. Only proceed if you are confident that the practices implemented have produced positive results.

Next step

By implementing these strategies to manage non-conformities effectively, you will undoubtedly notice a significant improvement in your company’s efficiency. 

What’s more, your employees will feel more engaged and valued as their suggestions for improvement and productivity are acknowledged. This fosters collaboration and cooperation across departments.

Additionally, with the RNC, it is possible to identify the textile machine involved in the non-conformities, considering both the type of service and the R$/hour usage cost. 

This data will assist you in identifying which equipment needs to be replaced with more modern and efficient versions. It will help optimize processes, reduce costs, and enhance competitiveness in the market.

To further enhance your operations, take a look at this article on essential strategies for ensuring quality control in the textile industry.

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